Can Not See My Server But Others Can

If you are not able to see your website but others can, chances are you tripped the server firewall. The server firewall is there to protect you from being hacked and repells hundreds of hackers every day without you knowing.

It is possible one of your programs on your computer is mirroring the pattern of an attack and the firewall took action. This can happen if a program pings or logs on badly over and over, etc. There may even be programs running on your computer that are attempting connections that you are not aware of.

This is a common problem.

How do I solve it?:

Goto this website:
http://whatismyip.net

there you will see a number, called an IP address, displayed (looks like 123.45.33.214). This is the IP address of your computer connection to the internet. Relay this number to us and let us know that you think you are locked out of the firewall. Our staff will then whitelist this address for you and flush the firewall, which should give you access back.

Solving this problem permanently

Doing the above step will whitelist your computer, however, some Internet Service Providers change your computer's IP address every day. So if you run into this again, you need to take action on what is causing the issue in the first place.

As said above, this happens when a program on your computer or local network tries to access your server badly or in a strange way which mirrors an attack. This firewall protection can't be disabled because it would lead to your site and the entire server getting hacked. Try uninstalling old internet programs and update them to the latest versions. Make sure a program is not logging in like crazy. Check your processes to see if something is running that shouldn't be. Maybe there is an old email box definition which you no longer use that keeps trying to login. Etc.