Pre-signup Common Questions: ADULT LEVEL ACCOUNTS
DocumentationAccount Documentation:
- What domain names do you support?
- Do you register domain names or will we have to do that ourselves?
- Can we add services as we grow and need them?
- How long after payment is received until our site is available?
- Can I have two or more domain names on one account?
- How much of the space is for FTP and how much is for web space?
- What is your Internet connection?
- Do I get SSL (server server pages)?
- Do you support SSH (secure shell)?
- How do I protect against Hotlinkers (Bandwidth Stealers)?
- Complete account documentation:
- Complete documentation for your account is available here.
Although your account type is Adult SMALL, MEDIUM or LARGE,
you have been placed on our ULTRA class servers. Thus refer to
the ULTRA account documentation at all times at this link.Pre-signup FAQ's
What domain names do you support?
We support all domains, including foreign domains.Do you register domain names or will we have to do that ourselves?
We register domain names directly and charge much cheaper rates than Network Solutions. See our domains page for details. You may also elect to register your domain and any other registry you choose. And we
also of course support all domain transfers.Can we add services as we grow and need them?
You may grow at whatever pace you like. All options stated on the pricing page can be added or removed at any time. You may upgrade or downgrade account types at any time. Account upgrade or downgrades may result in a $15 setup fee.How long after payment is received until our site is available?
You will normally be emailed your account information within 24 hours of our receiving your payment.Can I have two or more domain names on one account?
Yes. Accounts support as many domain names as you need, and with most account types (see the account description page) you can add then in real time for no additional fee! Both parking and directory mapping is available.How much of the space is for FTP and how much is for web space?
The storage space allocation is dynamic, whatever you're using for ftp is added to whatever you're
using for web space. You do not need to partition the space.What is your Internet connection?
We have multiple T3 connections (225 Mbps).How many secure server pages do I get?
There is no limit to the number of secure server pages you can have, however you
should only use the secure server for order forms and other pages that have
sensitive information as a lot of cpu power is required for encryption. Please do not
use the secure server for general access. Access to the secure server is not enabled
by default, but just use the support request form to ask it be added and we'll add
it right away.Do you support secure telnet shell?
Yes. SSH is similar to telnet, but it's more secure. It uses high level encryption and
compression to make sure nobody can takeover or eavesdrop on your telnet
session. You must have special software to use secure shell. Client software is available
from Data Fellows for many clients. Another good SSH program is PUTTY which is
available for download at http://www.webcs.com/cust_service.html
To activate SSH please contact technical support for activation. By default it is
not activated.
How do I protect against Hotlinkers (Bandwidth Stealers)? Post-signup FAQ's
Hotlinkers are sites that link directly to your photos, graphics, videos, etc., in order to steal your bandwidth. These thieves are in for a surprise when you make use of our "RewriteCond" feature - instead of stealing your precious bandwidth, they will be turned into revenue generators! RewriteCond is a feature of "htaccess" that allows you to control access to your valuable web resources - you get to restrict access to your files to whatever URLs you wish.If someone has a graphic call from a URL that's not one of your listed URLs, one of two things happen. If the call is embedded in a page (i.e., with a head and body and all) they get a broken graphic - not found. If it's just a call for the graphic like http://www.domain/graphic/image.jpg - which is usually the case - then they get a substituted file of your choice. Usually you give them a page with some banners for them to click on. Not only does this reduce your bandwidth by stopping hotlinkers, but you actually generate revenue from it instead!
Here's all you have to do to make use of this feature: put a file named ".htaccess" in any directory on your site. Any attempt to access any file in that directory will invoke the rules contained in the file. If the referring URL is not listed in the file, the"RewriteRule" page will be sent instead.
A sample .htaccess file:
RewriteEngine On
RewriteCond %{HTTP_REFERER} !^http://one\.com/.*$ [NC]
RewriteRule .* /hotlink.htm [L]This limits access to the files within this directory to pages called from the one.com domain. If any other URLs try to access any file in the directory, http://one.com/hotlink.htm is delivered if the files is called directly, or an broken image will show if the link is inside a page.
NOTE: You need to have each dot (.) in your domain name written as \. otherwise the match won't happen. If you want to specify a specific page to allow access from, change the .*$ to the page you want to use (remember to change all dots (.) to \. to make it work. If you use the www prefix on your domain name, add www\. in the RewriteCond.